Warranty

Warranty

All JemJem Certified Refurbished items will come with free 12 month warranty coverage, which starts from the time a customer receives the product according to the packages tracking information.

Warranty coverage includes

• Labor and Parts for all mechanical issues.
• In case item cannot be fixed, the customer will be issued a similar item for replacement.

What's not covered

• Shipping Charges
• Cosmetic damage or ordinary wear and tear.
• Accidental damage, damages or non-functionality that results from accident, misuse, abuse, or other external causes.

Warranty is voided if

• Product is jailbroken.
• Serial number has been removed or altered.
• Product is damaged or is not functioning as a result from accident, misuse, abuse, or other external causes.
• Updated software has caused the device to malfunction or perform poorly